Sitting at the intersection of operations, fintech, and regulation.

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Policy

I track legislation that is changing how money moves across capital markets and how these changes impact traditional banking and how banks are responding to this technologic shift. I am following the legislative developments around the GENIUS Act, the CLARITY Act, and other new laws governing utility driven digital assets (i.e., cryptocurrency).

Operations

Business operations pro with experience supporting banking, accounting, human resources, and fintech UX teams. Background includes project workflows, fraud claims review, transaction analysis, accounts payable, doc management, and process improvement. Passionate about the intersection of operations, fintech, and regulation.

Execution

Built Ripple Labs’ centralized UX research  document hub using Atlassian’s Confluence — giving cross-functional teams access to UX research reports and process maps. Authored Moen’s HR coordinator SOP handbook, eliminating training inconsistencies across daily operations. Recognized as Voice of the Customer at Bank of America for service and education.

Business Ops Hours

Years Digital Asset Investor

Fintech Ops Hours

Years Freelance

TOGETHER WE CREATE

I look forward to collaborating with you to help optimize and support your team.

Favorite Quotes

“You can’t be average and amazing at the same time.  Complain or complete.”

252.497.2907

Coastal, NC